Please be sure to read Your Health & Safety document before booking your On-Line Appointment.
48-hours notice is required to cancel or reschedule spa services or packages.
Please understand that you will be charged 50% of each service price if you change your appointment without the minimum notice.
Important Details you need to know
We recommend reserving your spa services well in advance. Evenings and Saturdays tend to get booked very quickly.
Please arrive 15-20 minutes prior to your appointment to allow sufficient time to complete the client history form, and to relax before your spa experience.
We do our best to accommodate as many guests as possible; therefore, we have a 48-hour cancellation policy in place and a nominal fee of $50 per service will be charged.
We appreciate that everyone’s time is precious and we’re committed to offering all of our guests a reliable timetable. If you arrive late for your appointment, we will do our best to accommodate your full booking. However, if that’s not available, you will be billed for the full cost of the original booking.
Please Note: Minimum age of 14 years is required for spa guests unless otherwise approved.
In consideration of other guests, the Tranquility Lounge and Spa Rooms are a cell phone free area.